I know next to nothing about cars.
When my car has to go into the shop, I am always afraid of being ripped off. Given parts I didn’t need. Upselling me with fear tactics. I always leave the garage wishing I had someone I could trust.
In advertising and design there are also ways of giving a client parts they don’t need and upselling with fear. Because of the way I feel as a consumer, I don’t play those games with my clients.
While all the tasks listed to the left are deliverables I can provide. My biggest service is listening to what my clients need and give design and price options.
I believe in building trust. Trust is built by being forthright and having the clients best interest in mind. To me, that’s great service.